How do I initiate an exchange or return?

We want your [vrsn] sneakers to feel just right. If you need a different size or fit, or if something’s not working out, we’ve made returns and exchanges as smooth as possible.

To start a return, please click this link: Start a Return

Please note: Items must be in good-as-new condition and include the original packaging to be eligible for return or exchange. If a return doesn’t meet these requirements, we may decline it, and the item will not be sent back to you.

If you want to know more about our return policy, check out this link: What is your return policy?