Our Pain-Free Guarantee is our promise to skip the podiatrist and to trust our shoes to help relieve foot pain. If you’ve worn our shoes consistently for 90 days and still experience foot pain, we’ll help cover a podiatrist visit.
Terms
- Guarantee duration: 90 days from the date of delivery.
- Valid for first-time purchases of eligible footwear from our official site.
- Shoes must be worn consistently throughout the 90-day period.
- Only one podiatrist reimbursement claim per customer.
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The guarantee is void if the shoes show signs of abuse and/or alteration.
If pain persists after 90 days, we’ll reimburse 50% of a podiatrist consultation, up to a set limit of $75. Refunds are issued upon receipt of proof. Refunds will be issued to the original payment method within 5-7 business days.
Eligibility Rules
To qualify for the guarantee:
- Purchase directly from https://vrsn.co/.
- Provide the email address and order number used to place the order.
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Before visiting a podiatrist, send us photos of your shoes (all angles and the insole). We’ll confirm your eligibility.
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After the 90-day period, submit your reimbursement request here within 14 days. Include:
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- Photos of the shoes and insole
- Proof of podiatrist visit, with detailed receipt showing date and clinic name
- A completed feedback survey (we’ll email you the form).
Questions? Reach out at hello@vrsn.co.