If your order gets sent back to us, it could be because of an incorrect or incomplete address, an unclaimed package, or a hiccup during delivery. Don’t stress — we’ve got your back and will help get it sorted!

Here’s what to do:

1. Check Your Address: Take a quick look at your shipping address to make sure everything’s right. If anything needs updating, just let us know!

2. Reach Out to Us: If you see that your order has been returned, shoot us an email at hello@vrsn.co with your order number. We’ll check things out and let you know the next steps.

3. We’ll Reship It: Once we confirm the package’s return, we can send it back to the correct address, depending on the situation.