Oops, sorry about the mix-up! Let’s get this sorted quickly.

Here’s what we need from you:

1. Double-check your order confirmation to make sure the color and size match what you received.
2. Fill out this form or reach out to us at hello@vrsn.co, and include your order number plus a photo of the footwear and the size tag inside.

We’ll sort it out ASAP and make sure you get exactly what you ordered. Mistakes happen, but we’re here to make them right!