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My order says it’s shipped, but I haven’t received it yet. What should I do?

Updated over 9 months ago

Don’t worry! Shipping delays can happen. First, check your tracking number to see if there are any updates. Sometimes, packages can be delayed due to weather, high order volumes, or courier issues.

If there’s no update after a few days, or if the tracking information shows "delivered" but you haven’t received your package, please:

  • Double-check with neighbors or anyone at your address who may have received it on your behalf.

  • Review your delivery address to ensure it’s correct.

  • Contact us at [email protected], and we’ll look into it!

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